Recent Water Damage Posts

The 3 Types of Water Damages You Need to Know to Protect Your Home!

8/18/2021 (Permalink)

Being able to distinguish the type of water loss you are experiencing can help keep you and your family safe from hazardous contaminants and potential illness. And knowing which category your water damage is in gives you the insight you need on how to handle the damage until professionals arrive.

The three categories of a water loss are based upon the Institute of Inspection, Cleaning, and Restoration Certification(ANSI/IICRC S500). To start, the IICRC S500 considers both the originating source and what materials the water makes contact with to determine the range of contamination in water. The extent of the contamination in the water helps determine the category of the water loss. 

  • Category 1: Clean Water 

The water originates from a sanitary water source such as broken water supply lines; appliance malfunctions involving water-supply lines; and melting ice or snow. However, a category 1 water loss may go up to a Category 2 or 3 based on the general cleanliness of the home, or if it passed through building materials, or contains an odor. 

  • Category 2: Contaminated Water

The water originates from sources such as a discharge from dishwashers or washing machines; overflows from washing machines; overflows from toilet bowls with urine but no feces; and broken aquariums. This water contains significant contamination and has the potential to cause sickness if contacted or consumed by humans. 

  • Category 3: Hazardous Water

  The water is grossly contaminated and can contain toxigenic or other harmful agents. Examples of a category 3 water loss include sewage; toilet backflows; wind-driven rain; and flooding. For this type of water loss, you definitely want to wait for a professional to arrive as it is extremely dangerous to try to handle it on your own. 

After you figure out which category you’re dealing with, follow these steps on What to Do (and Not to Do) During a Water Damage.

For more information or help navigating a water damage, reach out now and we would love to help you! 

What to Do(and Not to Do) During a Water Damage

8/18/2021 (Permalink)

Do you know what you would do if you found yourself standing in 3 inches of water in your living room? Well, don’t panic! First, to determine how to handle this situation, knowing what type of water you are dealing with is crucial. 

The easiest way to look at it would be clean water vs. contaminated water.

Clean water can come from multiple sources such as toilet supply lines, dishwasher supply lines, an ice maker line to the fridge, or a hot or cold water supply line from your sink or shower. Essentially any source where the water does not encounter contaminates.  

Contaminated water can come from floodwater, toilet overflows, roof leaks, or slab leaks. Essentially any source where the water encounters contaminates and potentially a high degree of waste. 

When Handling Damage from Clean Water:


  1. Shut off the water source if possible
  2. Turn off circuit breakers for wet areas to keep yourself safe
  3. Remove as much water as you can by mopping it up
  4. Remove any valuables to a safe place to avoid damages (computers, paintings, documents, and any other sensitive materials)


  1. Enter a room where you can experience electrical shock hazards
  2. Leave items such as books, newspapers, colored rugs or other colored items on wet surfaces that may cause staining

When Handling Damage from Contaminated Water:


  1. Avoid contact with any sewage material or items affected by sewage
  2. Wash your hands if contact with contaminated items occur


  1. Spread contaminated water by walking through wet areas
  2. Use household fans to try to dry area

After handling the initial damage, reach out now and we would love to help you!